Privacy Policy — House Cleaning in Irvine, CA

4.1 Information we collect. Name, phone number, email, home address and details (bedrooms, bathrooms, size, pets), booking and service history, communication preferences and consents, and payment details (processed by our payment processor; full card numbers are not stored by us).

4.2 How we use it. To provide and schedule cleaning, process payments and memberships, communicate about your service, provide support, improve quality, and - with your consent - send marketing and informational messages.

4.3 Text messages & email. With your opt-in consent, we may send marketing and informational SMS and email. Message and data rates may apply. Reply STOP to opt out of SMS or use the unsubscribe link in emails. Transactional messages (e.g., booking confirmations) may still be sent as needed to provide service.

4.4 Sharing. We share data with service providers only as needed to run our business: our payment processor (Stripe), our scheduling/CRM software (e.g., BookingKoala), our SMS/email provider, our internal operations platform (Repety), and professional advisors. We do not sell your personal information.

4.5 Cookies & analytics. Our website may use cookies and analytics to operate and improve the site.

4.6 Data retention & security. We keep personal data as long as needed for the purposes above and as required by law (including retaining consent records for automatic renewals per California law), and use reasonable safeguards to protect it.

4.7 Your California privacy rights (CCPA/CPRA). California residents may request to know, access, correct, or delete their personal information, and to opt out of sale/sharing (note: we do not sell personal information). To exercise these rights, contact wellwithincleaning@gmail.com. We will not discriminate against you for exercising them.

4.8 Children. Our services are for adults; we do not knowingly collect data from children under 16.

4.9 Changes. We may update this policy and will post the new "Last updated" date.

4.10 Contact. wellwithincleaning@gmail.com · 9305 Miramonte St, Irvine, CA 92618 · (312) 451-7761.